• Our team will assist and guide you throughout the process and strives to ensure that you maintain the same position you were in prior to the loss in a timely manner.
  
• The claims process involves third parties like bicycle stores, repairers and wholesalers.
• Our team will keep you updated on the status of your claim, and you are welcome to inquire at any time.
• Refer to the claims section of your PDS for a better understanding of how your policy will respond to your claim.